Skills & Competencies for Quality Assurance Senior Manager

Quality Assurance Senior Manager job profile

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JOB SUMMARY for Quality Assurance Senior Manager

Responsible for the implementation of policies and procedures to ensure adherence to production quality standards.

JOB RESPONSIBILITIES for Quality Assurance Senior Manager

Monitors and audits process, material, and product testing against established standards and conducts a continuous analysis of quality defects and deviations. Identifies deficiencies or gaps in testing activities and develops solutions to ensure adequate and robust quality processes. Optimizes processes to comply with existing and new regulatory requirements.

Quality Assurance Senior Manager SALARY RANGE

BASE 50%
$162,123
TOTAL 50%
$180,302
Job Level
M03
Job Code
EX05000072
Education/Degree
Bachelor's Degree
Reports To
Director

Quality Assurance Senior Manager Skills and Competencies List

Proficiency Levels and Behavioural Indicators
Salary.com identifies five increasing levels of proficiency for each skill/competency. Some jobs require only a relatively low level of proficiency in each skill/competency, while other jobs will require a more advanced level of proficiency in the same skill/competency. These levels rate the degree of proficiency (skill level, expertise) we expect the incumbent to perform in the given skill/competency for the given job. Note that we intentionally do not associate timeframes or years of experience in performing the skill/competency because that can be misleading. Proficiency levels identify what the incumbent knows and can do rather than how long they have been doing it. Also, note that the proficiency levels are cumulative, e.g., a level 4 proficiency implies the ability to perform all the behaviors at the lower levels.
Check each Quality Assurance Senior Manager skill and competencie below to view definitions.
JOB FAMILY COMPETENCIES CORE COMPETENCIES
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10 general skills or competencies (Job family competencies) for Quality Assurance Senior Manager

1 Job Family Competencies – ISO Standards
Proficiency Level -3
Skill definition-Knowledge of ISO standards and regulations and ability to apply various standards in business scenarios.
Level 1 Behaviors
(General Familiarity)
Lists the basic protocols and applicable regulations in ISO.
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Level 2 Behaviors
(Light Experience)
Supports conformance to ISO standards by following procedures and work instructions.
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Level 3 Behaviors
(Moderate Experience)
Works with the management in preparing schedules for new quality practices to achieve ISO accreditation.
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Level 4 Behaviors
(Extensive Experience)
Trains employees with internal and external ISO auditing to enhance understanding of ISO standards.
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Level 5 Behaviors
(Mastery)
Monitors audit and compliance programs with ISO standards to drive system improvement.
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2 Job Family Competencies – KaiZen
Proficiency Level -4
Skill definition-Creating continuous improvement productivity by engaging employees to eliminate waste and increase the profitability of our business.
Level 1 Behaviors
(General Familiarity)
Follows Kaizen practices focusing on continuous improvement throughout all aspects of the production area.
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Level 2 Behaviors
(Light Experience)
Tracks root causes of issues and problems to develop appropriate solutions and responses using the Kaizen approach.
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Level 3 Behaviors
(Moderate Experience)
Works with the management for effective execution of Kaizen opportunities.
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Level 4 Behaviors
(Extensive Experience)
Provides Lean training and leadership on Kaizen events across all levels of our business.
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Level 5 Behaviors
(Mastery)
Mentors production staff on lean manufacturing and Kaizen principles to ensure proper application of practices.
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3 Quality Assurance Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Assurance Senior Manager
Proficiency Level - 4
5 Competency for - Quality Assurance Senior Manager
Proficiency Level - 5

12 soft skills or competencies (core competencies) for Quality Assurance Senior Manager

1 Core Competencies – Business Process Improvement
Proficiency Level -3
Skill definition-Proactively defining, analyzing, and streamlining existing business processes within an organization to meet new quotas or standards of quality.
Level 1 Behaviors
(General Familiarity)
Describes the core principles of business process improvement.
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Level 2 Behaviors
(Light Experience)
Collects data from various channels to support analysis of business processes.
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Level 3 Behaviors
(Moderate Experience)
Develops alternative solutions to business process improvement and assesses their feasibility.
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Level 4 Behaviors
(Extensive Experience)
Deploys cost-effective and time-efficient solutions to business process issues.
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Level 5 Behaviors
(Mastery)
Facilitates the implementation of business process improvement strategies.
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2 Core Competencies – Standard Operating Procedures (SOP)
Proficiency Level -4
Skill definition-A set of written instructions that describes the step-by-step activities to complete tasks in compliance with business standards and industry regulations.
Level 1 Behaviors
(General Familiarity)
Describes the purposes and benefits of Standard Operating Procedures (SOP).
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Level 2 Behaviors
(Light Experience)
Compiles and maintains SOPs under our current policies and directions.
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Level 3 Behaviors
(Moderate Experience)
Ensures internal SOPs are in compliance with industry standards and regulations.
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Level 4 Behaviors
(Extensive Experience)
Develops and delivers training programs to ensure our SOPs are fully communicated and adhered to.
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Level 5 Behaviors
(Mastery)
Champions the adoption of SOP to foster efficiency and consistency.
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3 Quality Assurance Senior Manager - Skill and Competency
Proficiency Level - 3
4 Skill and Competency - Quality Assurance Senior Manager
Proficiency Level - 4
5 Competency for - Quality Assurance Senior Manager
Proficiency Level - 5

Summary of Quality Assurance Senior Manager skills and competencies

There are 0 hard skills for Quality Assurance Senior Manager.
10 general skills for Quality Assurance Senior Manager, ISO Standards, KaiZen, Lean Manufacturing, etc.
12 soft skills for Quality Assurance Senior Manager, Business Process Improvement, Standard Operating Procedures (SOP), Budgeting, etc.
While the list totals 22 distinct skills, it's important to note that not all are required to be mastered to the same degree. Some skills may only need a basic understanding, whereas others demand a higher level of expertise.
For instance, as a Quality Assurance Senior Manager, he or she needs to be skilled in Business Process Improvement, be skilled in Standard Operating Procedures (SOP), and be skilled in Budgeting.

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